NR 26

Jeg har købt 2 par briller derinde og min kone 1 par, vi har hver gang fået utroligt kompetent behandling og en fantastisk service, som man ikke får i de store kæder. Jeg vil til hver en tid anbefale brillebutikken i Store Kongensgade 26

Bedste oplevelse nogensinde ved optiker. De ansatte tog sig god tid til at hjælpe og besvare mine utallige spørgsmål. De har et stort og flot udvalg af moderne brillestel.

Altid sublim betjening. Klart min foretrukne optiker og jeg glæder mig til at komme igen.

Mega god betjening, stort udvalg af ekslusive briller man ikke kan finde andre steder.

I brought my Prada sunglasses in to repair a crack in the acetate on the left temple. The sunglasses were still fully usable, and the damage was limited to the outer acetate material only. The metal reinforcement inside the temple was completely intact and in normal condition, it was not cracked or damaged in any way. When I collected them, the repair had significantly altered the temple. The acetate had been cut back to the point that the metal reinforcement inside the arm is now visibly exposed, and the original Prada logo on the side has been completely removed. The sunglasses no longer resemble their original condition. I immediately expressed my dissatisfaction at the time of collection. Despite this, I was still charged the full price and no solution, compensation, or assistance was offered. What was meant to address a crack in the outer acetate has resulted in a pair of sunglasses that are now structurally altered, aesthetically compromised, and no longer properly usable. Customers should be clearly informed if a repair will permanently change the structure or branding of their item. That did not happen here. I cannot recommend this shop for repairs on branded or high-end eyewear. I have added the photo so the awful service can clearly be seen by everyone. I highly recommend avoiding this store.

Very friendly, professional and helpful!

Repaired my broken sunglasses quickly.